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Bookstore Transition

Westminster University has partnered with one of the nation’s largest college bookstore operators, Barnes & Noble College (BNC), for our school’s official online bookstore. They currently serve the needs of over 6 million students nationwide. BNC Virtual was developed to help institutions like Westminster improve textbook services with a school-branded, course-driven website.

The current bookstore, managed by Follett, will transition to BNC for the Spring 2025 semester. The new online bookstore will be the source for course materials going forward and opens for student orders on Dec. 16, 2024.

 

What Students Need to Know

The new Barnes & Noble College online bookstore will open for your Spring 2025 course materials on Dec. 16, 2024. Be prepared for Spring Semester by purchasing books during or right after Winter Break.

  1. Open the official online bookstore.
  2. Select courses from your schedule.
  3. View your course materials and select your preferred format.
    • It should be clear which courses do not require materials or books.
    • Save up to 70% when you select titles marked “Guaranteed Buyback.”
    • You’ll be automatically notified of any course material changes via email and the bookstore website.
  4. Look for savings alerts in your cart.
  5. Select your preferred payment option.
    • Accepted payment methods are PayPal, debit/credit card, and voucher, if you have one.
  6. Select your shipping method.
    • Most orders ship the next business day.
    • Express shipping options are available for an additional cost.
    • The online bookstore has a 99.9% rate of accurate delivery dates.
    • Access codes, eBooks, and other electronic files are accessible after purchase.
    • Receive free standard shipping year-round on purchases totaling $99 or more.
    • Ship to the campus mailroom, post office, or an off-campus address.
    • You’ll receive email notifications with tracking information once your order is processed and shipped.
  7. Decide if you want to take advantage of tech discounts through Think EDU at checkout.
  • New books: Find new books at competitive prices.
  • Used books: Save up to 25%.
  • Rentals: Save up to 60% immediately. Receive free shipping when you mail your book back.
  • eBooks: Receive your book faster and save up to 80%.
  • Guaranteed buyback: Know how much you’ll receive for a buyback when you order new or used copies of select titles and again when you return to sell books at the end of the semester. Receive free shipping when you mail your books back.
  • Marketplace: Books are available in a range of conditions from vetted sellers and are sold at up to 95% off list price.
  • Course Reserves: Visit the Giovale Library to check out course materials temporarily.

Email customerservice@bncservices.com, call 800.325.3252, or visit Westminster’s Help Center to read the return policy or ask customer service questions.

The Follett bookstore in Shaw Student Center will remain open until Dec. 13, 2024, but will continue to accept book returns through Dec. 18, 2024.

Bookstore Hours:

  • Now–Nov. 22, 2024: Monday–Friday, 10:00 a.m.–2:00 p.m.
  • Nov. 25–29: Closed for the Thanksgiving holiday
  • Dec. 2–13, 2024: Monday–Friday, 10:00 a.m.–4:00 p.m.
  • Dec. 16–18, 2024: Monday–Friday, 10:00 a.m.–2:00 p.m.

Contact Follett at 801.832.2700 or westminster@bkstr.com with any questions.

 

What Faculty Need to Know

You'll make your course selections for Spring 2025 in the new Barnes & Noble Online Bookstore Adoptions Insight Portal (AIP) Nov. 11–22, 2024.

Learning How to Use the AIP

Instructions for Logging In

Adoptions are section-specific, but you can auto-apply the same adoptions to all sections.

For a team-taught course, both instructors will see the course in the AIP and be able to add materials to it. You will be able to see what the other instructor entered in addition to your own entries.

Watch the Training Recording

Courses without Materials

The AIP will automatically notify you via email if your courses are missing adopted materials. Even if your course won’t require course materials, it’s important to indicate that in the portal so students know they aren't missing anything and will be ready for Spring Semester. The AIP will automatically notify students of any changes.

Last-Minute Changes

You can update your textbook adoptions in real time and students will be automatically notified of any changes. However, course materials should be entered by Nov. 22, 2024, to ensure students are ready for Spring Semester.

Ongoing Support

  • For technical support, faculty can attend a training session, watch the training recording, or contact BNC support at customerservice@bncservices.com or 800.325.3252.
  • Use the Notes section in the AIP to communicate with BNC support when an issue is directly related to a course.
  • Contact bookstore@westminsteru.edu for assistance with unresolved inquiries or if BNC can't get a necessary item or course material.
  • Each school has a designated staff member to support faculty with the AIP. Contact your school's front office staff member for assistance:

  • Course Packets: To create a course packet, you’ll need your SKU numbers and URLs ready. BNC will search for any copyright issues before creating your packet.
  • Open Educational Resources
  • Books: New and used books and eBooks are available to students.
  • Course Reserves: Request that materials be available through Course Reserves at the Giovale Library.
  • Supplies: You can designate required supplies in your course selections in the AIP. Contact bookstore@westminsteru.edu for assistance with if BNC can't stock a necessary item.

Merchandise Store Transition

Westminster University’s official merchandise store is transitioning to university management. You can continue to purchase Westminster merchandise through the Follett website and in-store until Dec. 13, 2024. The Athletics merchandise store is not changing and you can continue to purchase items from that website.

The new store will carry Westminster gear and school or office supplies like notebooks and pens. The new store will open in the existing bookstore space in Shaw Student Center at the beginning of Spring Semester.

Westminster Merchandise

The merchandise store carries a wide selection of Westminster apparel and Griffin fan gear, including t-shirts, sweatshirts, and hats. Gifts, collectibles, drinkware, diploma frames, and more are also available, as well as gift cards. Shop in-store or browse online where additional items can be found. Items purchased online can be shipped to the bookstore for pickup by selecting the option at checkout.

buy Westminster gear online VIEW STORE HOURS

School and Office Supplies

The merchandise store carries supplies that you may need for courses, including pens, pencils, calculators, notebooks, art materials, specialty supplies, and electronics.

Starting Dec. 16, 2024, you can also purchase supplies in the BNC online bookstore.

Technology Partnerships

In addition to the laptops, desktops, tablets, and accessories sold on the bookstore website, the Follett bookstore has partnerships with Dell and Lenovo to offer special pricing discounts on a variety of electronics. These discounts will end Dec. 13, 2024.

Starting Dec. 16, 2024, you can purchase laptops and other tech in the BNC Online Bookstore. You will also be able to purchase discounted tech through Think EDU during your course material check-out process.

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